Operations Specialist
Job Description
⚡We are Uncommonly Good People - a talent & recruitment consultancy specialising in and hiring for AdTech, MarTech, Digital Agency, Tech & ECommerce clients across APAC. We work with amazing global established and hyper-growth digital businesses looking for exceptional talent.
⚡We are partnering with an institution dedicated to championing media agencies across Australia to find an amazing Operations Specialist. Let us share more details!
About the Company 🌏
This national industry body exists to champion and elevate Australia’s independent media agencies. Built on the belief that independents bring agility, innovation, and a truly client-first approach, the organisation gives its members a powerful collective voice. It connects agencies with industry insights, learning opportunities, and practical tools to fuel growth, while creating spaces for collaboration through events, networking, and thought leadership.
About the role 📝
The company is seeking an experienced Operations Specialist to act as the right hand to a busy CEO. This mid–senior level role requires someone who can wear many hats — from managing day-to-day operations and project timelines to supporting events, partnerships, and communications. The Operations Specialist will be the one who keeps everything running smoothly, ensuring the CEO can focus on driving growth while the details are expertly taken care of.
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Manage inboxes with smart triage and clear communication.
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Own calendar scheduling and coordinate internal and external meetings.
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Book travel and accommodation with foresight and efficiency.
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Take accurate meeting minutes and ensure follow-through on action points.
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Maintain CRMs (e.g., Monday.com, HubSpot, Salesforce) with accuracy.
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Organise and maintain shared drives and filing systems.
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Compile and manage guest lists, RSVPs, and event reminders.
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Support with post-event surveys, reporting, and webinar content organisation.
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Handle member and partner onboarding, communications, and database updates.
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Manage general queries with professionalism and track RSVPs for activations.
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Create clean, engaging visuals in Canva or similar design tools.
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Compile year-end partner performance reports and presentation materials.
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Build and manage project trackers, timelines, and checklists.
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Coordinate with stakeholders to gather inputs and updates across projects.
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3-5 years of proven experience as an Operations Specialist, Chief of Staff, or Executive Assistant at mid–senior level
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Strong organisational and project management skills.
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Proficiency with tools such as:
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CRMs (e.g., Monday.com, HubSpot, Salesforce)
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Productivity suites (Google Workspace, MS Office, Slack, Zoom)
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Canva (or similar) for simple design needs
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Excellent reporting and presentation-building skills.
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Bonus: Familiarity with advertising, media, or tech industries.
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Meticulous attention to detail and ability to anticipate needs.
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Strong communication skills, both written and verbal.
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Discretion in handling sensitive information.
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Ability to prioritise, stay resourceful, and perform under pressure.
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Relationship-driven, collaborative, and solutions-focused approach.
🚀 Why This Role?
This is an opportunity to play a pivotal role behind a CEO leading one of the most dynamic areas of the media industry. The Operations Specialist will gain exposure to high-profile projects, partners, and industry events while working at the centre of a fast-paced environment. If you thrive on bringing order to chaos, building strong relationships, and enabling leaders to succeed, this role offers both challenge and reward.
🕗 8am – 4pm PHT (earlier start is a bonus, but not a must)
✉️ If you’d like to apply, please do so by submitting your CV here, or in-mailing us directly.
☎️ You can also follow our LinkedIn page to keep up to date with future opportunities, or opportunities for colleagues or friends, as we offer an amazing $300 referral bonus!
If we have not contacted you in 28 days, we regret to inform you that this time around, your application has not been successful.
