⚡We are Uncommonly Good People - a talent & recruitment consultancy specialising in and hiring for AdTech, MarTech, Digital Agency, Tech & ECommerce clients across APAC. We work with amazing global established and hyper-growth digital businesses looking for exceptional talent.

⚡We are partnering with a tech company to find their next Hub Operations Manager/Head of Customer Success. This company is a leading programmatic media partner specializing in data-driven advertising solutions.

📝 About the Position:

The Hub Operations Manager oversees the daily operations of a regional hub, ensuring efficient programmatic campaign execution. They manage the team, optimize workflows, and align goals with local and global objectives. Collaborating with Sales, Account Management, and Data & Analytics, the role drives performance, process improvements, and supports regional hub growth.

💡 Role and Responsibilities

• Lead and mentor the hub team - Oversee performance, provide guidance, and drive collaboration across markets.
• Oversee daily hub operations - Manage resources, ensure quality delivery, and optimize workflow efficiency.
• Ensure alignment with local markets - Maintain open communication and shared goals with market and functional leads.
• Drive process improvements and compliance
• Identify efficiencies, monitor KPIs, and uphold company policies and data standards.

📌 Skills and Qualifications

• At least 7 years of managing delivery teams in programmatic or digital
• Previous management experience, managing at least 10 people
• Previous roles with multi-market, regional or global team engagement
• Good knowledge of the programmatic landscape and industry ecosystem
• Desire to develop your team, providing learning and growth opportunities
• High level of organisation and conscientiousness with ability to lead a team
• Excellent communication skills and cultural nuance across JAPAC markets
• Proactive with an immediate and direct bias for action
• A can-do attitude to provide energy, drive and enthusiasm
• A dream to grow your career as the company scales

🚀 Key information to note

• Hiring location: Metro Manila
• Job Type: Full time
• Working arrangement: Hybrid
• Working hours: Manila time zone

✉️ If you’d like to apply, please do so by submitting your CV here, or in-mailing us directly.

☎️ You can also follow our LinkedIn page to keep up to date with future opportunities, or opportunities for colleagues or friends, as we offer an amazing $300 referral bonus!

If we have not contacted you in 28 days, we regret to inform you that this time around, your application has not been successful.