Senior Account Manager
Job Description
⚡We are Uncommonly Good People - a talent & recruitment consultancy specialising in, and hiring for AdTech, MarTech, Digital Agency, SaaS & ECommerce clients across APAC.
🚀 We work with amazing global established and hyper-growth digital and marketing businesses looking for exceptional talent.
⚡We are working with a successful integrated advertising agency to help them find their next superstar - Account Manager. Let us share more details!
📝About the Role:
The Account Manager will lead and manage the Account Management team. While leading the team, you will also manage multiple clients and oversee the ongoing projects in the agency.
- Manage all client-facing interactions including but not limited to receiving new briefs and building a strong relationship with the client.
- Grow the accounts, secure bigger budgets, and retain the account year after year.
- Effectively manage client expectations
- Efficiently balance between building client support, and playing the adviser role to safeguard the agency’s interest.
- Manage the Account Management team, grooming and nurturing the team to be better leaders of their own which includes the setting of personal objectives and performance reviews.
- Support your teams to ensure the timely and accurate delivery of all aspects of campaign management, identifying improvements to ways of working where required.
- Manage weekly work-in-progress check-ins
- Delegate the appropriate amount of tasks to ensure an acceptable workload.
- Identify opportunities for your executives to take ownership of tasks or projects (under your supervision) to aid their development.
- Give the executives adequate room for them to grow within their roles and eventually beyond.
- Handle all aspects of client campaigns from planning to delivery.
- Be the quality control officer, ensuring that all content that goes out is vetted thoroughly and meets the standards of the Agency.
- Resolve potential/escalated issues and roadblocks of assigned accounts.
- Be in contact with the Management and Creative every week.
- Respond to information requests from the Management and the Account Directors.
- Work closely with the Managing Director and Account Director to deliver new business RFPs and pitches as required.
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Ensure that processes are managed and that the Account team follows these processes.
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Minimum 5-6 years of agency-side experience in a digital strategy and/or execution role.
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Experience managing a team to deliver best-in-class client campaigns.
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Experience managing senior client relationships.
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Excellent organisational skills
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Efficient and great project management skills.
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Pro-active attitude and determination - willing to take on any challenge and task assigned to you.
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An eye for detail.
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Strategic thinker.
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The ability to work under pressure and assimilate large quantities of information quickly, while maintaining attention to detail.
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Excellent communication and interpersonal skills.
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Articulate presenter, with the ability to present to senior clients and internal agency teams, comfortable with showing what data means and how we can take action based upon it.
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Commitment to delivering first-class work every time, and never leaving a quality issue unchecked.
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Highly commercial - selling value, negotiation, client relationship management skills, how to be a trusted business advisor
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Strong understanding of the advertising/marketing landscape and passion for the job.
✉️ If you’d like to apply, please do so by submitting your CV here, or in-mailing us directly.
☎️ You can also follow our LinkedIn page to keep up to date with future opportunities, or opportunities for colleagues or friends, as we offer an amazing $300 referral bonus!
If we have not contacted you in 28 days, we regret to inform you that this time around, your application has not been successful.
